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Estimated Handling Time:
- Product Ships within 1-3 days.
Estimated Arrival Time:
- Please Allow 5-7 business days.
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1) Amazing Customer Service:
- We put our customers first. Compared to big box retailers, you can expect to speak to a REAL person at all times and quickly. Give us a call and one of our customer service agents will be there to help you with anything you may need. We're not like most companies who look at you as just an order number, you matter to us and your order is assigned to an agent who truly wants to make sure you are satisfied.
2) Top Quality Products:
- You receive full Manufacturers Warranty
- Immediate Damage Replacement: Please review our refunds and returns policies
- We have a partnership with the brand you're looking to purchase. We work directly with the manufacturer/brand, so not only will you be counting on our support but you will also count on the manufacturer's support.
3) Fast Shipping:
- We typically ship your order within the same day or 3 days after you place your order. Once your order ships our fulfillment department sends you a tracking number to the email you provide during checkout. Once your order is on the way it usually takes the carrier 5-7 business days to deliver it to you. Are you worried that perhaps you wont be there to receive the item? Well don't worry, our free shipping includes a delivery appointment, meaning the courier calls you to schedule a date and time of your preference!
4) Financing:
- We understand the benefits that come with financing your order. It can increase your credit score and provide you with a flexible payment option that best works for you. If financing is something that you're interested in, you may use one of our following partners at checkout: Paypal or Shop Pay.
5) No Sales Tax:
- Every order placed is eligible for No Sales Tax if you are located outside of California. Once you finish inputting your shipping and billing information at checkout, your order will automatically be tax-exempt as long as you are outside of California.
If you have any concerns or questions about the product you want to purchase, our sales and customer team is there to help you.
You can either:
Email us at: info@modernsproductions.com
Call (or text) us at:
(415) 503-9177
Or Chat with us through our website live chat.
Description
Lugano 3 Person Ultra Low EMF FAR Infrared Sauna DYN-6336-02
Specifications
- 3 Person capacity
- Exterior dimensions (WDH): 60" x 45" x 75" (roof overhang: add 4.3")
- Interior dimensions (WDH): 57" x 41" x 69"
- Music System w/Bluetooth Capability and 2 dynamic speakers with pre-amp (no radio included)
- Interior and exterior LED control panel
- Natural hemlock wood construction
- Electrical service: 120V/20amp (consult a certified electrician)
- Clasp together assembly
- 9 Carbon PureTech™ Ultra Low EMF Heat Emitters (Heating Panels)
- Tempered glass door
- Interior reading/chromotherapy lighting system
- Roof vent
- Sauna weight: 435 lbs.
- Shipping weight: 490 lbs.
- Ships in 3 boxes
Returns
I. Liabilities
Golden Designs Inc. and any of its subsidiaries and/or associates shall not be held responsible for any misuse of the sauna by the customer. Golden Designs Inc. shall not be held liable for any damage and/or injury caused by customer misuse of product.
Golden Designs Inc. and any of its subsidiaries and/or associates do not provide medical guidance or diagnosis. It is always recommended that you contact your physician for advice.
II. Cancellation and Return Policy
Buyer may cancel and return the goods to Seller, subject to the terms and conditions of this policy. Buyer shall assume all risk of loss associated with the return as well as shipping, handling, restocking and other fees, costs and expenses as described in this policy. Orders must be cancelled within 24 hours of purchase and all returns must be processed within 30 days of delivery.
Seller reserves the right to refuse to refund any deposit or payment, or cancel any payment due, and any owing until such time as Seller a) is in receipt of the goods b) has inspected the goods and c) in the Sellers discretion, has found the goods to be free of damage. All refunds will be provided within 5 business days once the product has been returned to the warehouse and inspected for damage.
All returned goods must be in their original packaging. Seller may refuse to refund all or any portion of any payment, or cancel payment due and owing if the Buyer fails to fully comply with or violates the terms and conditions of this policy.
III. Shipping, Handling and Restocking Fees
All cancelled orders and/or returned goods shall be subject to the following: a) storage fees and costs associated with routing the goods; b) handling and restocking fee of 20% of the total purchase for each sauna; c) all shipping costs to and from the Seller, and; d) a return merchandise authorization (RMA) number provided by Seller. Buyer’s failure to obtain the RMA number shall result in Seller not accepting any returned shipment and Buyer paying all costs and fees. All such costs and fees as determined by Seller shall be paid by Buyer to Seller upon demand by Seller
Why Shop With Modern Productions® ?
