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If you have any concerns or questions about the product you want to purchase, our sales and customer team is there to help you.
You can either:
Email us at: info@modernsproductions.com
Call (or text) us at:
(415) 503-9177
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Dimensions: L108*W45.5*H30.5
Finish: Newberry II (Cream)
Upholstered Material: N/A
Frame Material: Wood/Composite
Cubic Feet: 40.832
CBM: 1.16
Cartons: 4
All Homey Design Units will have the following return policy:
For Fast Service on Returns Please follow and adhere to the following Terms & conditions:
Returns/Exchange:
On all claims for defects, merchandise must be packed in Homey Design original boxes, without any writing or marks on the boxes.
Please Read The Return Terms & Conditions and Send Request Below as Instructed:
We will get back to you regarding your claim within 24 hours during regular business. If you need immediate assistance, please call us during business hours at 415-503-9177
Monday – Friday 9:30AM-5PM PST.
Returns and Exchanges are allowed within seven (7) days from the date of delivery. Claims for defects or missing parts must be made within thirty (30) days of invoice date. RMA number is required for all returns and exchanges. NO EXCEPTION. NO RMA. NO EXCHANGE. NO CREDIT. NO REPAIR.
Pictures are required to claim merchandise defect. Please email pictures & completed claim form below or contact our Customer Service at:
Claims Dept ………….. info@modernsproductions.com……. (415-503-9177)
Monday – Friday 9:30AM-5PM PST.
All returned shipments must be freight prepaid with RMA number and the original invoice. We will NOT accept any exchange or return on any used, previously displayed or assembled merchandise.
Restocking Fee:
20%* (Good, resalable condition in original package)
25%* (Good, resalable condition without original package)
50%* (Damaged but can be repaired)
‘Upon inspection and approval by our customer service department
Any claim for merchandise damaged in transit must be made through freight carrier BEFORE signing freight bill, PLEASE inspect all boxes for damages. (Please make sure carrier signs freight bill for any damages). If you do not inspect your merchandise at time of arrival, and representative of your company signs the freight bill, neither Homey Design, nor the trucking company will be liable for any damage claim.
We DO NOT handle claims from consumers directly. All requests must go through the dealer who sold the merchandise to the consumer.
No cash, check, wire or credit card refunds. Exchange or credit on account only.
It performs just as the documentation explains. I enjoy the variety of light colors. Really pleased with its quality and performance. Very happy I chose to go for it
I searched everywhere looking for the right theater seats for my media room. Over a year I have searched and finally came across Valencia brand. I have never bought something this expensive without sitting in it first but with the great customer service I received over the phone, they assured me that if I was not satisfied I could return. No need to do that though. I am a huge movie buff so comfortable, premium seating is essential. 5 star in every category. I have small corridor and was afraid the 100lb chairs wouldn't fix. The measurements did not work but I read chairs come in 2 pieces each. Good thing they were evenly separated and assembly was easy. Quick snap in of the back tot he base. But as always, I do have one gripe. I bought three chairs (one single and a love seat). One chair, all buttons (recline, headrest and lower back bumper) are great. But the other two, the headrest and back bumper buttons are switched. So, the head button changes the lower back and the lower back changes the head position. It's a little annoying and for the price, seems like a silly thing to mess up.
Insanely fast at heating. Very well.
Their fulfillment team reached out to me as soon as the order was placed to get details on how I would like to customize it. They were really generous with my budget and gave me tips on how past customers have done this model before. Overall the island i received was exactly what I wanted.
Let me start out by saying that this is really ment for one person. Yeah two adults CAN fit but you're definitely touching each other. Super easy to put together, best with 2 people so as not to drop any side panels or break the glass on the door. Also helpful in case you position the bottom panel incorrectly and need to lift the front and first side panel and move them like I did.
I love my valencia tuscany luxury theatre chairs. I have been looking for a comfortable chair for my gaming room ever since I moved into the house. Wanted something i could find my best position with (i have a neck issue) and this is perfect. Highly highly recommend.
I love the features on this couch, I am really satisfied you pay for what you get.
I love the leather on this chair even more than the regular Tuscany. We had a set of 4 Tuscany in black for our theater room, but we decided to have that row for our living room and had a new set with the Tuscany luxury for our theater room. The leather is extreeeeeeeemely smooth to the touch. There are so many lighting options to choose from, as well as a very easy seat memory function. Overall, I think choosing this chair was a wise choice.
Great service
Super nice
Better quality
Works okay
Works okay
Amazing chair
Extremely pleased
