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Estimated Handling Time:
- Product Ships within 1-3 days.
Estimated Arrival Time:
- Please Allow 5-7 business days.
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1) Amazing Customer Service:
- We put our customers first. Compared to big box retailers, you can expect to speak to a REAL person at all times and quickly. Give us a call and one of our customer service agents will be there to help you with anything you may need. We're not like most companies who look at you as just an order number, you matter to us and your order is assigned to an agent who truly wants to make sure you are satisfied.
2) Top Quality Products:
- You receive full Manufacturers Warranty
- Immediate Damage Replacement: Please review our refunds and returns policies
- We have a partnership with the brand you're looking to purchase. We work directly with the manufacturer/brand, so not only will you be counting on our support but you will also count on the manufacturer's support.
3) Fast Shipping:
- We typically ship your order within the same day or 3 days after you place your order. Once your order ships our fulfillment department sends you a tracking number to the email you provide during checkout. Once your order is on the way it usually takes the carrier 5-7 business days to deliver it to you. Are you worried that perhaps you wont be there to receive the item? Well don't worry, our free shipping includes a delivery appointment, meaning the courier calls you to schedule a date and time of your preference!
4) Financing:
- We understand the benefits that come with financing your order. It can increase your credit score and provide you with a flexible payment option that best works for you. If financing is something that you're interested in, you may use one of our following partners at checkout: Paypal or Shop Pay.
5) No Sales Tax:
- Every order placed is eligible for No Sales Tax if you are located outside of California. Once you finish inputting your shipping and billing information at checkout, your order will automatically be tax-exempt as long as you are outside of California.
If you have any concerns or questions about the product you want to purchase, our sales and customer team is there to help you.
You can either:
Email us at: info@modernsproductions.com
Call (or text) us at:
(415) 503-9177
Or Chat with us through our website live chat.
Description
Empava IDC12 12 inch Portable Induction Cooktop
Description
CHILDPROOF SAFETY LOCK
We believe that cultivating your child's passion for cooking is a good thing, so we've made childproof safety locks on all of our Induction cooktops, to make your kitchen safe for children. Your control panel will be closed as soon as you turn on these safety features, preventing children from accidentally turning things on or changing your settings. When not using the induction hob, remember to set the Child Lock safety to prevent children from accidentally switching on the cooking zones. Under any circumstances, make sure the electric cooktop is well ventilated and the air inlet and outlet are not blocked.
COMPACT AND CONVENIENT FOR DAILY COOKING
9 Power Level settings from 100W up to a total of 1800W power-sharing. It has a heating level from as low as 100w to fast boiling, accurate and easy temperature changes at the touch of a button, boil, stew, fry, stir fry, and switch from one mode to another as needed, making cooking easy and enjoyable.
100% MOM'S CHOICE FOR COOKING BABY FOOD
Making baby food is healthy when compared to homemade baby food, store-bought baby food is higher in sodium and sugar, according to a 2017 study. Our induction cooktop is designed to make it friendly to cook baby food to safeguard every baby's health.
EVERY FOODIE'S DREAM COOKTOP
You can cook a variety of mouth-watering meals with just a 12-inch induction cooktop which only takes up a little space, and should be the best choice for an apartment kitchen. Spare some leisure time cooking your favorite dish, enjoy spaghetti, hamburger, beef steak, fried chicken wing, or yummy breakfast, no matter what the situation is, you should treat yourselves to delicious food as it is the best way to enhance the sense of happiness in your daily life.
Specifications
| Product Dimensions | 13.4 in. L x 20.5 in. D x 2.12 in. H |
| Cutout Dimensions | 12.4 in. L x 20 in. D |
| Warranty | 2-year US-based manufacturer warranty |
| Certification | ETL |
| Features | Child control lock function, hot surface indicator |
| Pre-installed | US Standard 120v electrical plug |
| Required | 20 amps breaker |
| Compatibility | Any Empava brand 24 in. under-counter single wall ovens. Most stainless steel and cast-iron cookware |
Shipping and Returns
Shipping:
We offer "free ground shipping" for all US orders except: Alaska, Guam, Hawaii and Puerto Rico.
Shipping Method
（1）Standard / small orders ship out via: USPS, UPS and FedEx.
（2）For large items( pizza oven etc.), multiple items or large orders we use LTL freight.
Shipping Time: Standard shipping: 5-7 business days. LTL shipping: 10-14 natural days.
Once an order has shipped we are unable to change or modify it for any reason. For orders that use the LTL shipping method, if the consignee requests to change the destination, the shipment will return to the shipper and we will issue a refund less the 20% restocking fee.
* All LTL orders need to be accepted for delivery within 5 days of the shipping carrier contacting you to set up a delivery date. For any order not accepted within 5 days, refused, or return to the sender a fee of 20% will be assessed.
For all pick up orders, please state in the order that you intend to pick up the order from our warehouses. All orders must be picked up by the name listed on the order when placed and with a valid identification card. If the order is not picked by the end of 7 days since the order was placed. We will cancel the order and issue a refund.
Order Processing Time: 1-2 business days.
*Business days don't typically include weekends, however Saturday and Sunday deliveries may occur in certain zip codes.
*If you need to request a cancellation or make any changes to your order. Please contact our customer support as soon as possible by telephone at (415) 503-9177 or email at (info@modernsproductions.com) Monday - Friday from 10am -7pm PST. Unfortunately once an order has been sent to our warehouse we cannot guarantee cancellation or changes as to we are working quickly to get your order to you.
*Empava Appliances is not responsible for any USPS, UPS, FedEx or LTL delays in delivery.
Returns:
1: If you would like to return an item, please contact our customer support via email at (info@modernsproductions.com) or telephone (415) 503-9177 Monday - Friday from 10 am -7 pm PST to request a return within 30 days of delivery for a full refund. When contacting our support team ensure you provide them with your return reason.
2: Returns made without approval will not be accepted as to we have different return addresses for different products.
3: For returns due to buyers remorse (ie: Order by mistake, Does not fit, Change my mind, No longer needed, etc) customers are responsible for the return shipping cost along with a 20% restocking fee applied. You should also save your tracking number to confirm when your item has been received at our location. Items being returned due to defects or quality issues a pre-paid return label will be provided to you upon you providing us with any pictures/videos showing the issue you are encountering.
4: If an item is found to be damaged in shipping. Do not accept or sign for the product. Simply refuse the package with the carrier and contact our customer support asap.
Warranty
Warranty Time: 2 Years
Warranty Covered Parts
Glass doors, Circuit Board, Shelf, Oils tray, Oil tray cover, Square light components, Heater, Circulating fan assembly, Overheat protector Power Board, Display board, Micro Switch, Low-voltage power supply board, Main power board, Accessibility touchpad-right, Main function touchpad-left, TFT display panel, Display PCB board, Bottom electric heating tube, Back electric heating tube, Top electric heating tube, Upper-temperature probe, Lower temperature probe, Circulation fan, Cooling fan, Door lock assembly, Small square lamp
Glass doors, Circuit Board, Shelf, Oils tray, Oil tray cover, Square light components, Heater, Circulating fan assembly, Overheat protector Power Board, Display board, Micro Switch, Low-voltage power supply board, Main power board, Accessibility touchpad-right, Main function touchpad-left, TFT display panel, Display PCB board, Bottom electric heating tube, Back electric heating tube, Top electric heating tube, Upper-temperature probe, Lower temperature probe, Circulation fan, Cooling fan, Door lock assembly, Small square lamp
