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Estimated Handling Time:
- Product Ships within 1-3 days.
Estimated Arrival Time:
- Please Allow 5-7 business days.
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1) Amazing Customer Service:
- We put our customers first. Compared to big box retailers, you can expect to speak to a REAL person at all times and quickly. Give us a call and one of our customer service agents will be there to help you with anything you may need. We're not like most companies who look at you as just an order number, you matter to us and your order is assigned to an agent who truly wants to make sure you are satisfied.
2) Top Quality Products:
- You receive full Manufacturers Warranty
- Immediate Damage Replacement: Please review our refunds and returns policies
- We have a partnership with the brand you're looking to purchase. We work directly with the manufacturer/brand, so not only will you be counting on our support but you will also count on the manufacturer's support.
3) Fast Shipping:
- We typically ship your order within the same day or 3 days after you place your order. Once your order ships our fulfillment department sends you a tracking number to the email you provide during checkout. Once your order is on the way it usually takes the carrier 5-7 business days to deliver it to you. Are you worried that perhaps you wont be there to receive the item? Well don't worry, our free shipping includes a delivery appointment, meaning the courier calls you to schedule a date and time of your preference!
4) Financing:
- We understand the benefits that come with financing your order. It can increase your credit score and provide you with a flexible payment option that best works for you. If financing is something that you're interested in, you may use one of our following partners at checkout: Paypal or Shop Pay.
5) No Sales Tax:
- Every order placed is eligible for No Sales Tax if you are located outside of California. Once you finish inputting your shipping and billing information at checkout, your order will automatically be tax-exempt as long as you are outside of California.
If you have any concerns or questions about the product you want to purchase, our sales and customer team is there to help you.
You can either:
Email us at: info@modernsproductions.com
Call (or text) us at:
(415) 503-9177
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Descripción
Kokomo Grills TPanama 4' BBQ Island with 4 Burner Built In BBQ Grill PANAMA
Description
4' BBQ Island
4 Burner 32" BBQ Grill
20x14 Access Door
Tile Countertop
Srucco Finish Color Spectrum Brown
Additional Information
Grill comes installed, stainless steel doors come installed in BBQ Island.
*Shipping costs include white glove delivery to Southern CA (No Northern CA White Glove Deliveries), Nevada and Arizona. White Glove delivery includes delivery to rear yard, set-up of BBQ Island.
*Does not include hook-ups of equipment. The site must be leveled and paved for white glove delivery or extra charges may apply. Delivery to All Other 47 States is Curbside. In some cases, the shipper may require help getting island off the truck
Shipping And Returns
SHIPPING TERMS:
If for any reason you cannot accept delivery of your shipment, after the order has shipped or has been installed, any and all re-delivery, installations, re-consignment and/or storage fees will be the consumer’s responsibility. These fees can be costly, so please be sure you can accept delivery. All final payments must be made on your order before it reaches its final destination, if it has not already been paid in full. All Custom Built orders For Kokomo will ship 5-10 weeks from the date of purchase, provided the product ordered is in stock. Orders are not processed or shipped on Saturday, Sunday or Holidays. We cannot guarantee when an order will arrive. Consider any shipping or installation time offered to you by Backyard Accents, LLC or other parties only as an estimate.
INSPECTION/DAMAGED MERCHANDISE (GOODS):
Modern Productions USA will carefully load and/or package your order, prior to shipping or delivery and although freight damage is rare, it can occasionally happen. Modern Productions USA or its installers are not responsible for any unseen damages. The consumer, upon receiving possession of the Goods, shall have a reasonable opportunity to inspect the Goods to determine that all or a portion of the Goods are non-conforming, must provide written notification on the contract or delivery installation receipt and it must be signed by both parties. It is the consumer’s responsibility to make sure that no damage has occurred, prior to signing for your delivery. The consumer will have 24 hours from receipt of Goods to notify Modern Productions USA Failure to do so will hold Modern Productions USA harmless of any claims. If excessive damage has occurred, the Goods should be refused at time of delivery or shipping attempt. We will send any parts required for documented freight damage. It is the consumer’s responsibility to return any defective/damaged part(s) to Modern Productions USA. In order to ensure the return of defective/damaged part(s), the consumer will be charged. Once the consumer signs for delivery or shipment, the Goods become your property and any repairs or replacements requested beyond the stated timeframe without written notification will be the consumer’s responsibility.
DELIVERY TERMS/OUT OF STOCK ITEMS:
We will ship/deliver your product as it has been built and as components become available. We will make every effort at delivering/shipping your product within our normal 6-10 week production timeframe. However, there may be times when the components you have ordered are out of stock or a special order item, which will delay in fulfilling your delivery. We will keep you informed of any products that you have ordered that are out of stock and unavailable for our normal shipment or delivery installation schedule.
RETURN POLICY:
If you are unsatisfied with the components within your purchase and they are not considered a “special order”, you may return the item(s) in original re-salable condition, in the original unopened packaging for a refund within 30 days of the original purchase date. You will be credited (less 30% re-stocking fee and all shipping charges incurred) upon arrival, and inspection of the item(s) at our warehouse. The shipping charges to return the item(s) to us will be the purchaser’s responsibility. Please contact us for a return authorization prior to the return. Any “manufactured” orders, “floor models” and/or “Dent and Scratch” items are exempt from our Return policies as these are all final sales and items and are not returnable. All items authorized for return must be in salable condition. Merchandise must be in its original box. Merchandise must be unused. All merchandise not meeting the above criteria will be refused or returned to the consumer at the consumer’s expense.
