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No Sales Tax Outside of CA.
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Exclusions Apply to the following types of orders:
Shop confidently knowing that the following are guaranteed with us, and only us:
1) Amazing Customer Service:
2) Top Quality Products:
3) Fast Shipping:
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If you have any concerns or questions about the product you want to purchase, our sales and customer team is there to help you.
You can either:
Email us at: info@modernsproductions.com
Call (or text) us at:
(415) 503-9177
Or Chat with us through our website live chat.
Why Our Kokomo Oven?
Get ready for a restaurant style pizza... We engineered this oven with high-temperature ceramic bricks to heat up the entire surface. You can use wood, lump, pellets, and more! Feel free to experiment with different foods other than pizza, we found that cast iron skillets work well for fish, steak, ect. You can also do any type of baking, such as brownies.
Grill comes installed, stainless steel doors come installed in BBQ Island.
*Shipping costs include white glove delivery to Southern CA (No Northern CA White Glove Deliveries), Nevada and Arizona. White Glove delivery includes delivery to rear yard, set-up of BBQ Island.
*Does not include hook-ups of equipment. The site must be leveled and paved for white glove delivery or extra charges may apply. Delivery to All Other 47 States is Curbside. In some cases, the shipper may require help getting island off the truck.
SHIPPING TERMS:
If for any reason you cannot accept delivery of your shipment, after the order has shipped or has been installed, any and all re-delivery, installations, re-consignment and/or storage fees will be the consumer’s responsibility. These fees can be costly, so please be sure you can accept delivery. All final payments must be made on your order before it reaches its final destination, if it has not already been paid in full. All Custom Built orders For Kokomo will ship 5-10 weeks from the date of purchase, provided the product ordered is in stock. Orders are not processed or shipped on Saturday, Sunday or Holidays. We cannot guarantee when an order will arrive. Consider any shipping or installation time offered to you by Backyard Accents, LLC or other parties only as an estimate.
INSPECTION/DAMAGED MERCHANDISE (GOODS):
Modern Productions USA will carefully load and/or package your order, prior to shipping or delivery and although freight damage is rare, it can occasionally happen. Modern Productions USA or its installers are not responsible for any unseen damages. The consumer, upon receiving possession of the Goods, shall have a reasonable opportunity to inspect the Goods to determine that all or a portion of the Goods are non-conforming, must provide written notification on the contract or delivery installation receipt and it must be signed by both parties. It is the consumer’s responsibility to make sure that no damage has occurred, prior to signing for your delivery. The consumer will have 24 hours from receipt of Goods to notify Modern Productions USA Failure to do so will hold Modern Productions USA harmless of any claims. If excessive damage has occurred, the Goods should be refused at time of delivery or shipping attempt. We will send any parts required for documented freight damage. It is the consumer’s responsibility to return any defective/damaged part(s) to Modern Productions USA. In order to ensure the return of defective/damaged part(s), the consumer will be charged. Once the consumer signs for delivery or shipment, the Goods become your property and any repairs or replacements requested beyond the stated timeframe without written notification will be the consumer’s responsibility.
DELIVERY TERMS/OUT OF STOCK ITEMS:
We will ship/deliver your product as it has been built and as components become available. We will make every effort at delivering/shipping your product within our normal 6-10 week production timeframe. However, there may be times when the components you have ordered are out of stock or a special order item, which will delay in fulfilling your delivery. We will keep you informed of any products that you have ordered that are out of stock and unavailable for our normal shipment or delivery installation schedule.
RETURN POLICY:
If you are unsatisfied with the components within your purchase and they are not considered a “special order”, you may return the item(s) in original re-salable condition, in the original unopened packaging for a refund within 30 days of the original purchase date. You will be credited (less 30% re-stocking fee and all shipping charges incurred) upon arrival, and inspection of the item(s) at our warehouse. The shipping charges to return the item(s) to us will be the purchaser’s responsibility. Please contact us for a return authorization prior to the return. Any “manufactured” orders, “floor models” and/or “Dent and Scratch” items are exempt from our Return policies as these are all final sales and items and are not returnable. All items authorized for return must be in salable condition. Merchandise must be in its original box. Merchandise must be unused. All merchandise not meeting the above criteria will be refused or returned to the consumer at the consumer’s expense.
It performs just as the documentation explains. I enjoy the variety of light colors. Really pleased with its quality and performance. Very happy I chose to go for it
I searched everywhere looking for the right theater seats for my media room. Over a year I have searched and finally came across Valencia brand. I have never bought something this expensive without sitting in it first but with the great customer service I received over the phone, they assured me that if I was not satisfied I could return. No need to do that though. I am a huge movie buff so comfortable, premium seating is essential. 5 star in every category. I have small corridor and was afraid the 100lb chairs wouldn't fix. The measurements did not work but I read chairs come in 2 pieces each. Good thing they were evenly separated and assembly was easy. Quick snap in of the back tot he base. But as always, I do have one gripe. I bought three chairs (one single and a love seat). One chair, all buttons (recline, headrest and lower back bumper) are great. But the other two, the headrest and back bumper buttons are switched. So, the head button changes the lower back and the lower back changes the head position. It's a little annoying and for the price, seems like a silly thing to mess up.
Insanely fast at heating. Very well.
Their fulfillment team reached out to me as soon as the order was placed to get details on how I would like to customize it. They were really generous with my budget and gave me tips on how past customers have done this model before. Overall the island i received was exactly what I wanted.
Let me start out by saying that this is really ment for one person. Yeah two adults CAN fit but you're definitely touching each other. Super easy to put together, best with 2 people so as not to drop any side panels or break the glass on the door. Also helpful in case you position the bottom panel incorrectly and need to lift the front and first side panel and move them like I did.
I love my valencia tuscany luxury theatre chairs. I have been looking for a comfortable chair for my gaming room ever since I moved into the house. Wanted something i could find my best position with (i have a neck issue) and this is perfect. Highly highly recommend.
I love the features on this couch, I am really satisfied you pay for what you get.
I love the leather on this chair even more than the regular Tuscany. We had a set of 4 Tuscany in black for our theater room, but we decided to have that row for our living room and had a new set with the Tuscany luxury for our theater room. The leather is extreeeeeeeemely smooth to the touch. There are so many lighting options to choose from, as well as a very easy seat memory function. Overall, I think choosing this chair was a wise choice.
Great service
Super nice
Better quality
Works okay
Works okay
Amazing chair
Extremely pleased
